An accident victim has the choice of whether to have their vehicle repaired and demand payment of the repair bill from the insurance company, or whether to have the damage paid out according to the expert opinion and use the money as they see fit.
So far, so good: But what happens in the case of a total loss? Who determines whether your car is a total loss? Do you need an appraiser? Who chooses the appraiser and who pays them? Do you have to report the accident – even if you're not at fault? Do you need your comprehensive insurance? Where do you get a rental car? Do you have to use the repair shop specified by the insurance company? How do you describe the accident to the insurance company?
Suddenly, you're faced with a barrage of questions, faced with difficult decisions, and feel pressured from all sides and completely unprepared. Keep a cool head, consult a lawyer, and seek their advice. Together, we'll help you make the right decisions. We are experts in navigating the complex regulations of compensation and insurance law. We understand the diverse interests of insurance companies and authorities, car dealerships and repair shops, rental companies, towing and salvage yards, and so on. While our assistance with accident claims isn't free, it's always in your best interest.
Contact us and send us the completed questionnaire via the Schadenfix portal. Alternatively, schedule an appointment at our office by phone. We will then contact your legal expenses insurance company and clarify the coverage of costs.
By the way, in accident cases (claims settlement) – in accidents where you are not at fault and often even in cases of partial fault – the other party's insurance company must pay your legal fees. You will not incur any additional costs. We will take care of it.